Privacy Policy
Honaker Agency – Goosehead Insurance
Privacy Policy
Last updated: November 18, 2025
1. INTRODUCTION
Honaker Agency – Goosehead Insurance (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you:
• Visit our website at https://www.honakeragency.com (the “Site”)
• Submit forms or requests through the Site
• Communicate with us by phone, email, text message, or in person
• Enroll in or participate in our SMS messaging program
By using the Site or providing information to us, you agree to this Privacy Policy.
2. INFORMATION WE COLLECT
We may collect the following types of information:
2.1 Information you provide directly:
• Name
• Phone number
• Email address
• Mailing address
• Property, vehicle, and personal information needed to prepare insurance quotes
• Policy and coverage preferences
• Messages and other details you choose to provide in forms or communications
2.2 Information collected automatically
When you visit the Site, certain information may be collected automatically, such as:
• IP address
• Browser type and device information
• Pages viewed and time spent on the Site
• General location derived from your IP address
• Basic analytics and usage data
We do not knowingly collect personal information from children under 13 years of age.
3. HOW WE USE YOUR INFORMATION
We may use the information we collect for purposes including:
• Providing insurance quotes, products, and related services
• Communicating with you about your quotes, policies, claims, and appointments
• Sending you SMS messages when you have opted in to receive them
• Responding to your inquiries and requests
• Operating, maintaining, and improving the Site and our services
• Performing internal recordkeeping, reporting, and compliance activities
• Sending you educational content and offers related to insurance products consistent with your relationship with us
We do not use your mobile number or other mobile information for marketing or promotional purposes on behalf of other companies.
4. SMS / MOBILE INFORMATION
If you opt in to receive text messages from Honaker Agency – Goosehead Insurance:
• We will use your mobile number to send messages related to the Program, such as quotes, updates, reminders, and offers related to our insurance services
• You can opt out at any time by replying “STOP” to any message
• You can reply “HELP” for help at any time
Required disclosures:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services that enable delivery of the Program.
5. SERVICE PROVIDERS AND OPERATIONAL SUPPORT
We work with selected companies to help us operate our business and provide services. For example, we may use companies that assist with:
• Website hosting and maintenance
• Customer relationship tools and communication platforms
• Appointment and calendar tools
• Email and text message delivery
• Data backup and security
These companies are permitted to use the information only as needed to perform services for us and must handle it in a manner that is consistent with this Privacy Policy and applicable law.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.
6. COOKIES AND ANALYTICS
The Site may use cookies or similar technologies to:
• Help the Site function properly
• Understand how visitors use the Site
• Improve performance and user experience
You can usually configure your browser to refuse cookies or to alert you when cookies are being used. If you disable cookies, some parts of the Site may not function as intended.
7. DATA SECURITY
We use commercially reasonable administrative, technical, and physical safeguards designed to protect the information we collect from loss, misuse, and unauthorized access. However, no method of transmission over the internet or method of electronic storage is guaranteed to be completely secure.
You are responsible for using reasonable measures to protect your own information, such as using secure connections and being cautious when sending sensitive details.
8. YOUR CHOICES AND RIGHTS
You may have the following options regarding your information:
• Access: You may request access to certain personal information we maintain about you.
• Update: You may request corrections or updates to your information if it is inaccurate or incomplete.
• Deletion: You may request that we delete certain information, subject to our legal and contractual obligations to retain it.
• SMS Opt-Out: You may stop receiving text messages from us at any time by replying “STOP” to any message or by contacting us.
• Email Preferences: You may unsubscribe from certain email communications by using the unsubscribe link in the email or by contacting us.
To make any of these requests, contact us at:
Email: taylor.honaker@goosehead.com
Phone: 406-204-3708
Mail: Honaker Agency – Goosehead Insurance, 7675 US 287, Townsend, MT 59644
9. LINKS TO OTHER SITES
The Site may contain links to other websites or online resources. We are not responsible for the content, security, or privacy practices of any other websites. We encourage you to review the privacy policies of any websites you visit.
10. LEGAL COMPLIANCE AND DISCLOSURES
We may use and retain information as required or permitted by law, including:
• Responding to lawful requests, court orders, or legal processes
• Protecting our rights, property, or safety
• Meeting regulatory, compliance, or audit requirements
We aim to follow applicable privacy and consumer protection laws, as well as industry guidelines for communications, including SMS programs, where they apply to our activities.
11. RETENTION OF INFORMATION
We retain information for as long as reasonably necessary to:
• Provide quotes, services, and policy support
• Maintain business and legal records
• Satisfy legal, regulatory, or reporting requirements
The exact duration may vary depending on the nature of the information and our business and legal needs.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Any changes are effective when posted on the Site. Your continued use of the Site or participation in the Program after changes are posted constitutes your acceptance of the revised Privacy Policy.
13. CONTACT INFORMATION
If you have any questions about this Privacy Policy or our privacy practices, please contact:
Honaker Agency – Goosehead Insurance
7675 US 287
Townsend, MT 59644
Phone: 406-204-3708
Email: taylor.honaker@goosehead.com